Privacy Policy

Personal Information

• •Account Data: Name, email address, phone number
• •Profile Information: Profile picture, display name, preferences
• •Contacts: Access to contacts (with permission) to find friends using Shariz

With Participants

Bill details are shared only with people you explicitly add to bills. Contact information is shared only when you send friend requests.

With Service Providers

Shariz does not store payment card numbers or banking credentials. These are handled directly by our licensed payment providers.

• TradeSafe: escrow, card processing and wallet services in South Africa. Card details are entered on TradeSafe's payment page and are never received by Shariz.
• Cloud Storage: Encrypted data backup and synchronization
• Analytics: Anonymized usage data for app improvement

Legal Requirements

We may disclose information when required by law or to protect our rights.

Third-Party Payment Processing

All payments on Shariz are processed by licensed third-party payment providers. Shariz acts as a technology platform facilitating connections between users and these payment providers. We do not process payments directly.

Escrow Services

Escrow funds for event contributions are held by TradeSafe, a licensed escrow provider in South Africa. Shariz does not hold or manage escrow funds directly. TradeSafe is responsible for the safekeeping and release of escrowed funds in accordance with their licensing obligations.

What We Store

Shariz stores transaction references and metadata (such as transaction IDs, amounts, timestamps, and status) to provide you with transaction history and support. We do not store raw payment credentials, card numbers, bank account numbers, or mobile money PINs. These are handled exclusively by the respective payment providers.

Deletion of Transaction History

Users can request deletion of their transaction history. However, certain transaction records may be retained as required by financial record-keeping regulations in the countries where we operate (see Data Retention section below).

POPIA (South Africa)

Rex Apricus (Pty) Ltd is the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA). You have the right to access, correct, delete and object to the processing of your personal information, and to lodge a complaint with the Information Regulator (South Africa). Our Information Officer can be reached at [email protected].

Where we operate

Shariz currently operates in South Africa only. We do not offer the service in other jurisdictions, and this policy is written for South African users. If we open another market, this policy will be updated before we do.

Cross-Border Data Transfers

Some of our infrastructure and service providers process data outside South Africa. Those transfers are subject to the safeguards POPIA requires, including contractual obligations and technical security measures.

Financial Services Regulation

Shariz does not hold or control customer funds. Event contributions are held in escrow by TradeSafe, an independent South African escrow provider, and payment processing is performed by TradeSafe under its own regulatory obligations. Shariz is a software provider and is not a bank or a deposit-taking institution.